N Engl J Med. 2018 Jul 26;379(4):312-313. doi: 10.1056/NEJMp1804728.
This fine essay speaks to the importance of all members of the care team. The author, an oncologist, learns that her transcriptionist is deeply invested in their patients' welfare. Many of us will find this piece useful as an "aha" moment.
"It is our ability to connect with and comfort our patients at their most vulnerable that is perhaps the most satisfying part of working in oncology. But while the psychological impact on doctors, nurses, and allied health professionals of working in oncology and palliative care settings is well recognized, little attention has been paid to the support staff who are also faced with distressed patients and their families, confrontations with death and dying, and the struggle to balance the emotional and task-oriented aspects of their roles."
Link (if if does not work, you can email me for a pdf.)
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